Return Policy



Thank you for shopping with SF Marketing Store! We strive to provide high-quality digital products and a smooth experience for our customers. Please review our return and refund policy below.

1. Digital Products

Due to the nature of digital products, we generally do not accept returns or offer refunds once the purchase has been completed and the product has been delivered. This includes, but is not limited to, digital downloads, software, e-books, templates, and online courses.

2. Refunds

We offer refunds under the following circumstances:

  • Product Not Delivered: If you haven’t received access to the product within 24 hours of completing your purchase, please contact us at support@smarketing.store to resolve the issue.

  • Defective Products: In case of a technical issue or error with the product that prevents it from being used as intended, please reach out to us. We will do our best to resolve the problem. If a solution cannot be found, we may issue a refund at our discretion.

3. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

  • If you change your mind about the product after purchase.
  • If the product has been downloaded or accessed, except in cases where the product is defective.
  • If the product does not meet your expectations or for reasons unrelated to the product’s functionality.

4. How to Request a Refund

If you believe you are entitled to a refund, please contact our support team at support@smarketing.store within 7 days of your purchase. Please provide the following information:

  • Order number
  • Product name(s)
  • Reason for the refund request

We will review your request and respond within 3 business days.

5. Exchanges

As digital products are non-tangible, we do not offer exchanges.

6. Contact Us

If you have any questions regarding our return and refund policy, or need assistance, please don’t hesitate to reach out to our customer support team at support@smarketing.store.

Thank you for choosing SF Marketing Store!

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